A member of the Leadership Team and reporting to the Director of Client Services, the Care Management Supervisor (CMS) is accountable for the overall administrative and clinical supervision and support to assigned Care Managers (CMs) including those who support consumers covered by a Senior Care Options plan (SCO).  CMs assess needs, coordinate services for seniors living in our service area, and monitor services enabling seniors to live at home. The CMS is a member of the Homecare Department Supervisory team and reviews and makes suggestions for improvement of department policy and procedures, quality assurance and implementation of improvement strategies, and collaborates with all Agency departments and staff.  The CMS is accountable for ongoing training of assigned CMs, reviews, approves and monitors care plans to ensure services meet consumer needs, are cost effective and are provided in compliance with regulations.

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Massachusetts Councils
on Aging

116 Pleasant Street, Suite 306
Easthampton, MA 01027
Telephone: 413-527-6425
Fax: 413-527-7138