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We are forwarding the below to you, which we received from Elder Affairs this evening

January 26, 2021

Good evening MCOA and COA Directors,

We first want to thank you for your incredible partnership and work to support older adults throughout the COVID-19 pandemic. As you know, people ages 75 and older will be eligible to receive the COVID-19 vaccine beginning on Monday, February 1st and we are grateful for your assistance in sharing information to these eligible residents.

We wanted to provide some additional information that may be helpful as you receive phone calls and inquiries regarding the vaccination process. We also wanted to share that we will be holding a webinar for COA and ASAP staff on the vaccine rollout process for people ages 75 and older on Friday, January 29th at 3:00PM. Registration is required and this webinar is limited to COA and ASAP staff.

Beginning later this week some sites will be posting appointments on the Commonwealth’s vaccination location webpage. This map will be updated regularly as additional sites come on line. Please note, it may take several weeks to get an appointment. There will also be additional appointments added each week as more vaccine supply comes into the Commonwealth.

Family members and aging services agency staff are able to book appointments for someone eligible who may need assistance with the scheduling process and more information will be shared on Friday with answers to some frequently asked questions about the scheduling process, including the need for an e-mail address, printing requirements, and the attestation form.

To schedule an appointment (all locations currently require appointments):

  • Visit the webpage and scroll down to the map
  • Click the icon in the top left with the arrow to view a list of locations
  • Click on a map pin for hours, contact information, and sign up details
  • Follow the steps requested by the vaccination site, this will include selecting the appointment time, entering the consumer information (including insurance information, if available) and answering screening questions

Please note, we are in the process of working on alternative solutions to scheduling appointments online and more information on phone options will be shared in the coming days.

We encourage you to begin planning, as well as starting outreach to assist clients schedule appointments and navigate transportation options.

We have attached the correspondence that was released yesterday for individuals ages 75 and older. This document, along with the webpage, will be updated in the coming days as additional information becomes available.

Thank you for your patience and partnership as we work through this process. Please do not hesitate to reach out with any questions.

Many thanks,


​Carole L. Malone
Assistant Secretary
Executive Office of Elder Affairs
One Ashburton Place, 5th floor
Boston, MA 02108
C: 857-294-0085
O: 617-222-7568

See Attachment: Update on COVID-19 Vaccine for Individuals Ages 75 and Older 1.25.21

Massachusetts Councils
on Aging

116 Pleasant Street, Suite 306
Easthampton, MA 01027
Telephone: 413-527-6425
Fax: 413-527-7138