Working as a member of the Medicare Eligibility Enhancement Programs Team at Health Care Finance Solutions (HCFS), the Medicare Premium Assistance Senior Manager is responsible and accountable for oversight of all day-to-day operations of the Medicare Premium Assistance Unit. The Medicare Premium Assistance Unit is responsible for administering the Massachusetts Medicare Buy-In Program on behalf of the MassHealth program and the Massachusetts Executive Office of Health and Human Services.

Under the direction of the Director or designee, the primary responsibilities of the Senior Manager include the implementation and management of Medicare Buy-In Program policies and procedures, program reporting, enhancement of current program initiatives and supervision of program staff. The Senior Manager will act as a liaison with various entities, including state and federal agencies, community resources and program recipients, to exchange information, coordinate activities, provide training, and resolve issues. The Senior Manager will be accountable for providing direct customer service to MassHealth members, their families and providers to provide information and investigate and resolve issues related to Medicare coverage, eligibility, and premium payments. The Medicare Premium Assistance Senior Manager’s primary goal is to ensure the accuracy and integrity of Medicare coverage information and premium payment transactions within MassHealth systems and manage Medicare Premium Assistance participation to assure coordination of Medicare benefits with MassHealth and support MassHealth as the Payor of Last Resort.

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Massachusetts Councils
on Aging

116 Pleasant Street, Suite 306
Easthampton, MA 01027
Telephone: 413-527-6425
Fax: 413-527-7138